Should we partner?

Fit Criteria

You’re a fit if you run or lead ops at a creative services firm (agency, studio, consultancy) with 10-75 people. You're past the scrappy startup phase but haven't yet built the operational infrastructure to scale without chaos. The founder is still the default escalation path. Growth is creating bottlenecks instead of leverage. You need someone who can parachute in, diagnose the mess, and build the systems that let you scale past yourself.

I'm a fit if you need someone who operates in high ambiguity, builds structure from scratch, and translates technical work into business outcomes. I don't manage people to feel personally fulfilled—I solve operational problems that unlock revenue, recapture founder time, and improve margins. I work fractionally or full-time, remote or hybrid, and prefer small firms where generalist operational breadth matters more than corporate process design.

I'm not a fit if you need someone to "manage stakeholders" or "align cross-functional teams" without authority to change broken systems. You want an order-taker, not a problem-solver. You're a large agency with established ops infrastructure and need someone to maintain the machine, not rebuild it.